Terms of Service

The agreement between you and Hesper Atlas when you use this site and subscribe to the service.

1Acceptance of these terms

By accessing or using Hesper Atlas (the "Service"), creating an account, or purchasing a subscription, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to the Terms, do not use the Service. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to create an account.

2The Service

Hesper Atlas is an educational and informational market-analysis tool. It computes and displays trend-based signals, market-cycle indicators, trade-plan levels, alerts, and related analytics derived from publicly available market data. The Service is software that applies a published, rules-based methodology uniformly to all users: it does not know your financial situation, and its output is the same for everyone who looks at the same page on the same day.

Features, asset coverage, and methodology may change over time as the Service is improved.

3Not investment advice

4Accounts

• You must provide a valid email address and keep your credentials confidential. You are responsible for all activity under your account.
• Notify us promptly at support@hesperatlas.com if you suspect unauthorized use of your account.
• One account is for one person. Sharing login credentials or reselling access is not permitted.

5Subscriptions & billing

• Plans. Hesper Atlas offers a free tier and a paid "Pro" subscription billed monthly or annually. Current prices are shown at checkout; prices may change with advance notice, taking effect at your next renewal.
• Payment. Payments are processed by Stripe. We do not store your full card details. By subscribing you authorize recurring charges to your chosen payment method until you cancel.
• Auto-renewal & cancellation. Subscriptions renew automatically. You can cancel at any time from your account page or by contacting us; cancellation takes effect at the end of the current billing period, and you keep access until then. We do not provide pro-rated refunds for partial periods except as described below or where required by law.
• Refunds. New Pro subscriptions are covered by a 7-day money-back guarantee: contact us within 7 days of your first payment for a full refund.
• EU/EEA consumers: 14-day right of withdrawal. If you are a consumer in the EU/EEA or UK, you have a statutory 14-day right to withdraw from a contract for digital services. By starting your subscription immediately, you expressly request that the service begin during the withdrawal period and acknowledge that, where you exercise the right of withdrawal, any refund may be reduced proportionally for the service already provided, or, where you expressly consented to full performance and acknowledged losing the right of withdrawal, the right may lapse.
• Failed payments. If a renewal payment fails, we may retry it and may suspend or downgrade Pro access until payment succeeds.
• Taxes. Prices may be exclusive of VAT/sales tax, which is added at checkout where applicable.

6Referral program

• How it works. Each account has a personal referral link. When someone signs up through your link and completes their first paid subscription, you receive a credit equal to one month's subscription price (at the then-current monthly rate). The credit is applied automatically to your Stripe customer balance and offsets your next invoice(s). If you do not yet have a paid billing profile, the credit is banked and applied when you first subscribe.
• One reward per referred account. Each referred account can generate at most one referral credit, ever, including if that person cancels and later resubscribes. There is no limit on the number of different people you may refer; credits stack.
• No cash value. Referral credits have no cash value, are non-transferable and non-refundable, can only be applied against future invoices for the Service, and are forfeited if your account is closed or terminated. Credits do not extend any statutory or contractual refund rights.
• Anti-abuse. Referring yourself (including via additional accounts you control), creating fake or duplicate accounts, using stolen payment methods, or otherwise gaming the program voids the associated credits and may result in suspension or termination of the accounts involved. We may withhold or reverse credits where we reasonably suspect abuse, including where the referred subscription is refunded, charged back, or found fraudulent.
• Program changes. We may modify, suspend, or discontinue the referral program at any time with prospective effect. Credits already applied to your balance are not affected.

7Acceptable use

You agree not to:

• scrape, crawl, bulk-download, or systematically extract data, signals, or content from the Service, or access it by automated means other than interfaces we provide for that purpose;
• resell, redistribute, republish, or commercially exploit the Service's signals, data, or content without our prior written consent;
• reverse engineer, probe, or interfere with the Service, circumvent usage limits or access controls, or use the Service to build a competing dataset or product;
• use the Service for any unlawful purpose, including market manipulation, or misrepresent the Service's output as personalized investment advice to third parties.

We may rate-limit, suspend, or terminate accounts that violate this section.

8Market data & third-party sources

Signals and analytics are computed from market data supplied by third-party sources. That data is provided "as is" and may be delayed (the Service generally works with end-of-day data), incomplete, or inaccurate. We do not guarantee the accuracy, completeness, timeliness, or availability of any market data, price, signal, or statistic shown in the Service, and we are not responsible for errors originating from data providers. Third-party data remains subject to the providers' own terms.

9Intellectual property

The Service, including its software, design, methodology descriptions, signals, scores, and content, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use in accordance with these Terms. No other rights are granted.

10No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT SIGNALS WILL BE PROFITABLE, OR THAT DATA WILL BE ACCURATE OR TIMELY. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

11Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY TRADING OR INVESTMENT LOSSES, LOST PROFITS, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR €100 IF YOU HAVE PAID NOTHING).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for intent, gross negligence, or injury to life, body, or health, or non-waivable consumer rights).

12Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access (with notice where practicable) if you materially breach these Terms, if required by law, or if we discontinue the Service. If we terminate without cause while you have a paid subscription, we will refund the unused portion of the prepaid period. Sections that by their nature should survive (including 3, 8, 10, 11, and 14) survive termination.

13Changes to these Terms

We may update these Terms from time to time. For material changes we will give reasonable advance notice (for example by email or an in-app notice) before the changes take effect. If you continue to use the Service after the effective date, the updated Terms apply. If you do not agree, cancel your subscription before they take effect; if a change materially disadvantages you, you may terminate and receive a pro-rated refund of any prepaid, unused period.

14Governing law & disputes

These Terms are governed by the laws of Switzerland, without regard to its conflict-of-law rules, and the courts of Switzerland have jurisdiction over disputes, except where mandatory consumer-protection law gives you the right to sue or be sued in your country of residence. EU consumers may also use the European Commission's online dispute-resolution platform.

15Contact

Questions about these Terms: support@hesperatlas.com